Contact Railroad Medicare Provider Enrollment
Self-Service
Railroad Medicare PTAN Lookup and Request Tool
Use this online tool to look up an existing Railroad Medicare Provider Transaction Access Number (PTAN) or to request a new PTAN.
Call 888-355-9165 and press 3 for Provider Enrollment
Representatives are available Monday through Friday from 8:30 a.m. to 4:30 p.m. for all time zones with the exception of PT, which receives service from 8 a.m. to 4 p.m.
TTY: Call 877-715-6397
Submit Documentation
You can submit your request to update an existing enrollment record by fax or mail to:
Fax: (803) 382-2415
US Mail:
Palmetto GBA Railroad Medicare
Provider Enrollment
PO Box 10066
Augusta, GA 30999
Fed Ex/UPS/Certified Mail
Palmetto GBA Railroad Medicare
Provider Enrollment
2743 Perimeter Parkway, Bldg. 200
Augusta, GA 30909
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.