Contact Audit and Reimbursement
Published 09/24/2021
Self-Service
Cost Report Status Tool
Check the receipt and acceptance decision for your recently submitted cost reports
Call 855-696-0705 (toll free)
Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 297KB), and IVR Conversion Tool for additional guidance.
Email Us
Cost Report Desk Review/Audit
Cost Report Reopening
JMAudit.Reopening@palmettogba.com
Cost Report Appeal
JMReimbursement@palmettogba.com
- For interim rate review, provider-based determinations and other reimbursement documentation
- For Low Volume Hospital Payment Adjustment requests and questions
STAR@palmettogba.com
- For cost report filing documentation or questions
- For Provider Statistical and Reimbursement (PSR) requests
Submit Documentation
Cost Reports
Provider Audit
If you are unable to submit your cost report documentation via our eServices portal , please review the articles below:
Provider Reimbursements
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.