Contact Medical Review
Published 01/18/2023
Call 855-696-0705 (toll free)
Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.
Submit Documentation
You can submit your completed medical review forms and documentation to:
Fax: (803) 699-2436
US Mail:
Palmetto GBA
HHH Medical Review
Mail Code: AG-230
P.O. Box 100238
Columbia, SC 29202-3238
Palmetto GBA
HHH Medical Review
Mail Code: AG-230
P.O. Box 100238
Columbia, SC 29202-3238
FedEx, USPS, or Overnight Courier:
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.