{"DID":"crit15e54b","Sites":"Railroad Beneficiaries","Start Date":"05-03-2023 08:41","End Date":"05-09-2023 07:00","Content":"The Railroad Medicare Beneficiary Contact Center will be closed on Monday, May 8, 2023 due to a planned system transition. The Railroad Medicare IVR and MyRRMed portal will also be unavailable on this day. Service is expected to be restored to all areas on Tuesday, May 9, 2023.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit1d255b","Sites":"Railroad Beneficiaries","Start Date":"05-26-2022 12:30","End Date":"05-30-2022 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Monday, May 30, 2022, in observance of Memorial Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n"}, {"DID":"crit21c51d","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"12-21-2022 08:17","End Date":"12-26-2022 17:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on December 23 and 26, 2022, in observance of the Christmas holidays.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit23d2d2","Sites":"Railroad Beneficiaries","Start Date":"11-02-2022 08:36","End Date":"11-05-2022 12:00","Content":"MyRRMed will be unavailable on Saturday, November 5, 2022, starting at 7 a.m. for planned maintenance. We expect MyRRMed to be available late morning. We apologize for any inconvenience.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"no"}, {"DID":"crit25d22d","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"06-29-2022 12:31","End Date":"07-05-2022 00:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, July 4, 2022, in observance of the Independence Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit32dc33","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"09-01-2023 11:13","End Date":"09-04-2023 17:13","Content":"The Palmetto GBA Railroad Medicare Provider Contact Center (PCC) will be closed Monday, September 4, 2023, in observance of Labor Day.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critbed5e4","Sites":"Railroad Beneficiaries","Start Date":"09-01-2023 11:13","End Date":"09-04-2023 19:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed Monday, September 4, 2023, in observance of Labor Day.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critcbceed","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"12-30-2022 11:30","End Date":"01-02-2023 18:30","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (PCC) will be closed Monday, January 2, 2023, in observance of New Year's Day.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critcbd1a4","Sites":"Railroad Beneficiaries","Start Date":"01-14-2022 10:59","End Date":"01-17-2022 17:59","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, January 17, 2022, in observance of the Martin Luther King, Jr. Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n"}, {"DID":"crite11535","Sites":"Railroad Beneficiaries","Start Date":"01-05-2023 13:13","End Date":"01-16-2023 18:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (PCC) will be closed Monday, January 16, 2023, in observance of Martin Luther King Jr. Day","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}

IVR Guides

Published 03/04/2021

These resources will help you use the Railroad Medicare Beneficiary Interactive Voice Response (IVR) system.

IVR Guides

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