Contact Audit and Reimbursement
Self-Service
Check the receipt and acceptance decision for your recently submitted cost reports
Call 855-696-0705 (toll free)
Hours of operation: 8 a.m. to 5 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF, 340 KB), IVR User Guide (PDF, 160KB), and IVR Conversion Tool for additional guidance.
Email Us
Cost Report Desk Review/Audit
Cost Report Reopening
JMAudit.Reopening@palmettogba.com
Cost Report Appeal
JMAudit.Appeal@palmettogba.com
Wage Index/Occupational Mix Survey
CostReport.WageIndex@palmettogba.com
S-10 Audit
JMReimbursement@palmettogba.com
- For interim rate review, provider-based determinations and other reimbursement documentation
- For Low Volume Hospital Payment Adjustment requests and questions
STAR@palmettogba.com
- For cost report filing documentation or questions
- For Provider Statistical and Reimbursement (PSR) requests
Submit Documentation
Cost Reports
Provider Audit
If you are unable to submit your cost report documentation via our eServices portal, please review the articles below:
Provider Reimbursements
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.