Skip to Main Content

{"DID":"crit1b1dee","Sites":"Railroad Medicare","Start Date":"12-29-2021 12:07","End Date":"12-31-2021 16:00","Content":"The Palmetto GBA Railroad Medicare Provider Contact Center (PCC) will be closed on December 31, 2021, in observance of the New Year's Day holiday.","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n"}, {"DID":"crit21c51d","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"12-21-2022 08:17","End Date":"12-26-2022 17:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on December 23 and 26, 2022, in observance of the Christmas holidays.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit25d22d","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"06-29-2022 12:31","End Date":"07-05-2022 00:00","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (BCC) will be closed on Monday, July 4, 2022, in observance of the Independence Day holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit2b4d1e","Sites":"Railroad Medicare","Start Date":"12-30-2022 11:30","End Date":"01-02-2023 18:30","Content":"The Palmetto GBA Railroad Medicare Provider Contact Center (PCC) will be closed Monday, January 2, 2023, in observance of New Year's Day.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit32dc33","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"09-01-2023 11:13","End Date":"09-04-2023 17:13","Content":"The Palmetto GBA Railroad Medicare Provider Contact Center (PCC) will be closed Monday, September 4, 2023, in observance of Labor Day.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit34c5e3","Sites":"JJA^JJB^JMA^JMB^JMHHH^Railroad Medicare","Start Date":"03-24-2023 08:40","End Date":"03-26-2023 12:00","Content":"eServices eAudit data is currently unavailable. We are working to resolve this issue and will remove this message when functionality is restored.","URL":"","Target":"_self","Color":"yellow","Mode":"Standard\n","Priority":"no"}, {"DID":"crit3c4dd4","Sites":"Railroad Medicare","Start Date":"05-03-2023 08:42","End Date":"05-09-2023 07:00","Content":"The Railroad Medicare Provider Contact Center will be closed on Monday, May 8, 2023 due to a planned system transition. The Railroad Medicare IVR and eServices portal will also be unavailable on this day. Service is expected to be restored to all areas on Tuesday, May 9, 2023.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit3c53c3","Sites":"Railroad Medicare","Start Date":"02-26-2023 06:00","End Date":"02-28-2023 13:15","Content":"Railroad Medicare: Provider Enrollment, Electronic Data Interchange Basics Webinar: February 28, 2023, 1PM EST","URL":"https://event.on24.com/wcc/r/4108960/0EE03B2682B0A66F61916D8691AA1A00","Target":"_blank","Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"crit3d3234","Sites":"Railroad Medicare","Start Date":"05-27-2022 13:36","End Date":"05-30-2022 21:36","Content":"The Palmetto GBA Provider Contact Center (PCC) will be closed Monday, May 30, 2022, in observance of Memorial Day","URL":"","Target":"_self","Color":"blue","Mode":"Standard\n","Priority":"yes"}, {"DID":"critbcc5ea","Sites":"Railroad Medicare","Start Date":"12-21-2022 08:17","End Date":"12-26-2022 17:00","Content":"The Palmetto GBA Railroad Medicare Provider Contact Center (PCC) will be closed on December 23 and 26, 2022, in observance of the Christmas holiday.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}, {"DID":"critcbceed","Sites":"Railroad Beneficiaries^Railroad Medicare","Start Date":"12-30-2022 11:30","End Date":"01-02-2023 18:30","Content":"The Palmetto GBA Railroad Medicare Beneficiary Contact Center (PCC) will be closed Monday, January 2, 2023, in observance of New Year's Day.","URL":"","Target":null,"Color":"blue","Mode":"Standard\n","Priority":"no"}

Quick Reference Guide

Published 10/10/2023

The Railroad Medicare Quick Reference Guide is a publication designed to assist providers with submitting claims to Railroad Medicare. In this guide you can find information about many Railroad Medicare topics including provider enrollment, submitting electronic and paper claims, using the eServices portal and the Interactive Voice Response (IVR) system, appeals, medical review, Medicare secondary payer, overpayments and recoupments and more.

The current version of the Railroad Medicare Quick Reference Guide is attached in Adobe Acrobat's Portable Document Format (PDF). In order to view and print PDF documents, you must first download and install the Acrobat Reader software. Acrobat Reader is free, available for many platforms and may be downloaded from www.adobe.com.

Access or download the Railroad Medicare Quick Reference Guide (PDF).

Was this article helpful?