Contact Medical Review
Published 09/24/2021
Call 877-567-7271 (toll free)
Hours of operation: 8 a.m. to 6 p.m. ET, Monday through Friday.
Please reference our IVR Call Flowchart (PDF), IVR User Guide (PDF), and IVR Conversion Tool for additional guidance.
Submit Documentation
You can submit your completed medical review forms and documentation to:
Fax: (803) 870–0131
US Mail:
Palmetto GBA
Part A Medical Review
Mail Code: AG-230
P.O. Box 100305
Columbia, SC 29202-3305
Palmetto GBA
Part A Medical Review
Mail Code: AG-230
P.O. Box 100305
Columbia, SC 29202-3305
FedEx, USPS, or Overnight Courier:
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Palmetto GBA
Mail Code: AG-230
2300 Springdale Drive, Building One
Camden, SC 29020
Contact a Different Department
View our main Contact Us page for information on how to submit a general inquiry or to contact a different department.